Policies

Registration is on a first-come, first-served basis. We are unable to guarantee spots. If a class is full, you will be notified and placed on a waiting list. If your class is closed or cancelled, JCC Chicago staff will contact you to help you choose another class. Registrations are not processed on Shabbat.

New children will incur a non-refundable $500 registration fee; $250 of this fee will be applied towards first installment. Families applying for fee assistance will incur a non-refundable $250 registration fee.

Returning children do not pay a registration fee.

A $25 processing fee will be assessed for changes in program registration.

A $20 fee will be automatically charged to your account for any returned payments.

Payment Policy

Billing occurs on the 20th of each month, or the following business day. Educational services must be paid for by automatic bank draft or credit card. For anyone choosing to pay for programming by credit card, a 3% non-refundable convenience charge will be applied.

Payment Schedules
24/25 School Year >

Half-Day Preschool

Program fees are due in 9 equal installments beginning in June for the upcoming school year. Other payment options may be arranged by contacting Customer Solutions at support@jccchicago.org.

Childcare, Full-Day Preschool

Program fees are due in 10 or 12 equal installments beginning in June for the upcoming school year. Other payment options may be arranged by contacting Customer Solutions at support@jccchicago.org.

Early Childhood/Day Camp Combo

Program fees are due in 12 installments starting in April for the upcoming camp season and school year. Other payment options may be arranged by contacting Customer Solutions at support@jccchicago.org.

Credits on account must be used within 12 months from date of issuance. After such time, all credits will become null and void.

Refunds are not given for illness, covid room closures, vacation, holidays or temporary child care arrangements and participants may not switch days due to illness or school closure.

What is the refund policy if a classroom or the school has to close for longer than a two week period?
JCC Chicago will not be offering credits/refunds for classroom closures or absence from school due to COVID-19.

JCC Chicago Early Childhood Cancellation Policy

Cancellation notices must be received at least 30 days prior to the last date of attendance. All cancellations must be made in writing to the Early Childhood Site Director. Payments made prior to the cancellation notice will be retained and payment obligations will continue until 30 days prior to the last date of attendance.

Your registration fee is non-refundable.

For EC/Camp combo program cancellation, you may incur additional fees as combo pricing will no longer be valid and you will be responsible for the balance.

For full day sites with core hours, what if I don’t register for additional coverage and later need coverage at the beginning and/or end of the day?

Registration for the time before and/or after the core day will be accepted through August 1, 2024 for the 2024-25 school year. For families who later identify the need for early morning or late afternoon care, rolling registration will be accepted based on staffing levels. Should additional staff be required to meet your request, coverage will begin within a 30-day period of the request (pending available staff).

For full day sites with core hours, what if I no longer need coverage at the start and/or end of the day?

Optional coverage is subject to the same cancellation policy that has been in place for many years; 30 days written notice is required for all cancellations, during which time no additional payments will be drawn.

If we determine that continued participation in JCC Chicago programs or services is not appropriate, JCC Chicago reserves the right to discontinue services. In such circumstances, any unused portion of program fees paid to date will be refunded. JCC Chicago reserves the right to cancel the enrollment of a child for reasons not limited to the following; failure to observe the rules of JCC Chicago as outlined in the Parent Guide and Code of Honor, special needs of a child that cannot be adequately met with current staffing, physical and/ or verbal abuse of staff or children by adult or child, or non-payment of fees.

If your child is new to JCC Chicago Early Childhood programs, you must bring their original birth certificate to verify age. We will make and retain a copy, and return the original to you. Please note this policy is mandated by The Illinois Department of Children and Family Services.

Jewish Community Centers of Chicago has created this privacy policy to explain why we collect particular information and how we will protect your personal privacy within our website.

In order to fully understand your rights we encourage you to read this privacy policy, as well as our terms of use. Jewish Community Centers of Chicago reserves the right at any time and without notice to change this privacy policy simply by posting such changes on our site. Any such change will be effective immediately upon posting.

Because we want to demonstrate our commitment to your privacy, this privacy policy notifies you of:

1. What personally identifiable information of yours is collected through the site
2. Who collects such information
3. How such information is used
4. With whom your information may be shared
5. What choices you have regarding collection, use, and distribution of your information
6. What kind of security procedures are in place to protect the loss, misuse, or alteration of information under our control
7. How you can correct any inaccuracies in your information

Questions regarding this statement should be directed to Jewish Community Centers of Chicago by sending an e-mail to support@jccchicago.org. Please reference this privacy policy in your subject line.

What Information We Collect and How We Use That Information

Our registration forms require users to give us contact information that may include name, e-mail address, format preference (HTML vs. text), address, interests, and similar information.

Donor Privacy Policy

JCC Chicago does not and will not sell, trade or share a donor’s personal information with any other agency or entity. This policy applies to all information received by JCC Chicago, both online and offline, on any Platform (“Platform”, includes the JCC Chicago website and mobile applications), as well as any electronic, written, or oral communications. All donors are listed in our annual report unless anonymity is requested.

Internet Protocol Address

We collect an IP address from all visitors to our site. An IP address is a number that is automatically assigned to your computer when you use the Internet. We use IP addresses to help diagnose problems with our server, administer our site, analyze trends, track users’ movement, gather broad demographic information for aggregate use in order for us to improve the site, and deliver customized, personalized content. IP addresses are not linked to personally identifiable information.

Use of “Cookies”

Our site may use cookies to enhance your experience while using our site. Cookies are pieces of information that some websites transfer to the computer that is browsing that website and are used for record-keeping purposes at many websites. Use of cookies makes Web-surfing easier by performing certain functions such as saving your passwords, your personal preferences regarding your use of the particular website and to make sure you don’t see the same ad repeatedly. Many consider the use of cookies to be an industry standard. Your browser is probably set to accept cookies. However, if you would prefer not to receive cookies, you can alter the configuration of your browser to refuse cookies. If you choose to have your browser refuse cookies, it is possible that some areas of our site will not function properly when you view them.

Information from the cookies is used to gauge page popularity, analyze traffic patterns on our site and guide development of other improvements to our site. JCC Chicago never gives away information about our users. If you choose to e-mail us and provide personally identifiable information about yourself, JCC Chicago will use this information only to respond to your inquiry. JCC Chicago will not sell, rent or otherwise disclose that information to third parties unless such disclosure is necessary for the purposes set forth in this Policy, by law or a policy or notice contained or associated with a specific JCC Chicago product or service.

JCC Chicago may use analytics data and the DoubleClick cookie to serve ads based on a user’s prior visits to our website. Site visitors may opt out of the DoubleClick cookie by visiting the Google advertising opt-out page or they may opt out of Google Analytics by visiting the Google Analytics opt-out page.

Google has additional information available about their Remarketing Privacy Guidelines, Policies, and Restrictions.

Texting

• SMS opt in and Phone numbers collected for Communications purposes will not be shared with Third parties and affiliates for Marketing.
• If you have consented to receive text messages from Jewish Community Centers of Chicago, you may receive texts about program or facility updates. Message & data rates may apply and messaging frequency may vary. You may opt-out at any time by texting STOP. For additional assistance, text HELP to any text message received, or call us at (224) 452-2244, or email support@jccchicago.org.

Security

All information provided to Jewish Community Centers of Chicago is transmitted using SSL (Secure Socket Layer) encryption. SSL is a proven coding system that lets your browser automatically encrypt, or scramble, data before you send it to us. We also protect account information by placing it on a secure portion of our site that is accessible only by certain qualified employees of Jewish Community Centers of Chicago. Unfortunately, no data transmission over the Internet is 100% secure. While we strive to protect your information, we cannot ensure or warrant the security of such information.

Other Websites

Our site contains links to other websites. Please note that when you click on one of these links, you are entering another website for which Jewish Community Centers of Chicago has no responsibility. We encourage you to read the privacy statements on all such sites as their policies may be different than ours.

Contacting the Website

If you have any questions about this privacy policy, the practices of this site, or your dealings with this site, you can contact:

Jewish Community Centers of Chicago
300 Revere Drive
Northbrook, IL 60062

You can also send an e-mail to: support@jccchicago.org

JCC Chicago may videotape or photograph participants enrolled in programs, classes and events or while enjoying JCC Chicago facilities. These photographs are for JCC Chicago publications, flyers, publicity efforts, brochures, web use, other electronic communications or video usage. However, for Early Childhood, a program permission form must be signed to allow a child’s picture and name to be used for publicity purposes by JCC Chicago. This policy is mandated by DCFS. All photos and videos are for JCC Chicago use and become the sole property of JCC Chicago. Please contact the Program Director for photographic exclusions.

SMS Consent Communication

SMS opt-in and phone numbers collected for SMS communication purposes will not be shared with any third party or affiliates for marketing purposes.

Types of SMS Communications

If you have consented to receive SMS messages from Jewish Community Centers of Chicago, you may receive texts related to program updates, facility updates, appointment reminders, follow‑up messages, and other work‑related communications. Example: “Hello, this is a reminder of your upcoming event at Jewish Community Centers of Chicago. Reply STOP to opt out of SMS messaging at any time.”

Message Frequency

Message frequency may vary depending on the type of communication. For example, you may receive up to 1 SMS message per week related to program updates and facility information.

Potential Fees for SMS Messaging

Standard message and data rates may apply, depending on your mobile carrier’s pricing plan. These fees may vary for domestic versus international messages.

Opt-In Method

Opt-in to receive SMS messages from Jewish Community Centers of Chicago is obtained via a paper enrollment form filled out on site. The form includes an optional (unchecked by default) box with the following SMS consent language: “I consent to receive SMS from Jewish Community Centers of Chicago. Reply STOP to opt‑out; Reply HELP for support; Message & data rates may apply; Messaging frequency may vary. Visit https://earlychildhood.jccchicago.org/policies/ to see our Privacy Policy and Terms of Service.”

Opt-Out Method

You may opt out of receiving SMS messages at any time by replying “STOP” to any SMS message received or by contacting us directly at (224) 452‑2244 or via email at support@jccchicago.org.

Help

For assistance, reply with the keyword “HELP” to any SMS message, or visit our website at https://earlychildhood.jccchicago.org/policies/ for further support.

Standard Messaging Disclosures

Message and data rates may apply. Messaging frequency may vary. You may opt out at any time by texting “STOP.” For assistance, text “HELP” or visit our Privacy Policy and Terms of Service pages.

In the event of an emergency closure due to weather or other unforeseen causes, you will be notified through Remini. Updates will also be available on our website(s) at jccchicagoearlychildhood.org and jccchicago.org. Refunds will not be given for weather related or other closings that are out of our control.

IL Dept. of Children and Family Services requires all licensed programs to have a policy in place regarding immunizations. For each child enrolled in JCC Chicago Early Childhood programming, the parent (or legal guardian) must provide a current immunization record appropriate for the child’s age and a health form signed by the child’s physician or health department representative prior to the first day of the program. If the physical condition of the child is such that any one or more of the immunizing agents should not be administered, the examining physician, advanced practice nurse, or physician assistant responsible for the performance of the health examination shall endorse that fact upon the health examination form. No other exceptions to scheduled immunizations are permitted within JCC Chicago Early Childhood programming. It is the responsibility of the parent (or legal guardian) to update their file when the health records change. JCC Chicago requires evidence of immunization against diseases including polio, measles, rubella, mumps, diphtheria, pertussis, tentanus, HIB, hepatitis B, and varicella.

Although the COVID-19 vaccination is not currently required, JCC Chicago is requesting proof of vaccination if your child has been vaccinated. If your child is fully vaccinated and not showing symptoms of illness, they will not have to quarantine if there is an exposure.